Phone: 214.538.4147

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“The best I’ve ever heard. Even better than Zig Ziglar.”

FL, credit union official


 

Resources

One of Mark’s goals in helping credit unions is to point them to additional resources. Below are some the best sources available to further expand your marketing and leadership knowledge:

  • The Point: an outstanding e-zine that focuses on a wide range of credit union issues and trends (marketing, H.R., ALM, technology, etc.). There is a nominal yearly subscription, but it is worth every penny. Every credit union leader should subscribe to this valuable publication.
  • ROI calculations: these two Excel spreadsheets easily help you calculate your marketing promotion’s results. These are useful for both pre and post promotion analysis. This is a link available on Southwest Corporate’s website.
  • Marketingprofs.com: a non-credit union marketing website. There are multiple subscription options (including a free one). They constantly have fresh and useful material.
  • Filene Research Institute: a great research arm for the credit union movement. They have in-depth publications on a wide range of subjects.
  • CUNA’s Marketing & Business Development Council: every credit union marketer should be a CUNA marketing council member. Membership offers helpful aides including a listserv and white papers.
  • EverythingCU.com: a great credit union online community. You can post questions to fellow marketers, attend a webinar or conduct other useful tasks.
  • markarnold.org E-zine: okay, so I’m biased! Hopefully this is a great tool for you! Get back issues.

Some of Mark’s work and writings are featured in various publications. Below are PDF documents of some of the most recent:

(Acrobat Reader is FREE software that let’s you read PDFs.)