About Mark Arnold

Mark Arnold, CCUE, is senior vice president for Neighborhood Credit Union. Arnold currently oversees and plans strategies for multiple departments, including marketing, business development, human resources, training and member investment services. He also directs activities and programs that promote a sales culture and is responsible for the credit union’s technology strategies. Arnold is a member of Neighborhood Credit Union’s senior management team, where he helps formulate solutions to organizational changes.

Arnold is rich in credit union work experience. Prior to joining Neighborhood Credit Union, he served as the communications manager for the Texas Credit Union League (TCUL). Arnold also worked in several positions at Community Credit Union, including loan officer, collection officer and marketing assistant. Arnold is the author of Marketing Across the Generations: Gen. X.

He is also a frequent national speaker on various credit union topics specializing in marketing, technology, human resources, management and business development. Arnold has won numerous communication awards, including the 2006 CUNA national Marketing Professional of the Year and the Texas Marketer of the Year. He also served several years as chairman of the Texas Credit Union Marketing Council.

Arnold holds a Bachelor’s of Journalism degree from the University of Texas at Austin and is an instructor at the Southwest CUNA Management School. He lives in Carrollton, Texas with his wife and two daughters.